We now have over three decades of research on emotional intelligence (EI). Yale University has its Centre for the Study of Emotional Intelligence. Google, Nike, Amazon and Microsoft base their leadership development programs on EI. The World Economic Forum has listed EI as a top-ten employment skill.
And yet, the concept of EI or EQ remains poorly understood by many. What exactly is EI/EQ and why is it so important that HR professionals know and understand why it matters to employee development and organizational effectiveness? Research provides us with concrete, evidence-based models of EI, which allow us to assess levels of competency (EQ) and provide roadmaps or blueprints for development.
Join David Cory, Canada-based coach and leadership development specialist, as he shares with you what you need to know as an HR professional for yourself and your own career and how to best help your employees to develop their emotional intelligence skills.
- Explain what we mean by emotional intelligence and how it is foundational to the ability to make an impact on resilience, agility and inclusion
- Describe one of the world’s leading models of emotional intelligence
- Take away 5 Keys for developing EI competencies