This is a better way

“My first question always is, are they open to coaching?”

Our preference by far is to send a group message to an entire team or division of managers and say, this is the way that we want to interact in the organization versus the other, which is we’ve got this manager, we can’t afford to lose them because of their technical skills, but we can’t afford to keep them with the way they treat people — will you work with them. 

My first question always is, are they open to coaching? 

If they’re open to coaching, we work with them, and we have seen some incredible, dramatic turnarounds from people when they see what other people say about them, how other people perceive them, and we use the EQ three sixty for that.The assessment that we use is the emotional quotient inventory. That’s the self report version. We use the EQ three sixty for more senior people in organizations for executive teams and we much prefer to tell the group of people, this is a better way.

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