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How to Respond When Someone Is Emotional – Outsmart Your Brian Marcia Reynolds

Marcia Reynolds is an elite coach and she is very well respected in the coaching world.

Bryant H. McGill said, “One of the most sincere forms of respect is actually listening to what another has to say.” This is especially true if the person is emotional. Most people want to end conversations when someone cries or gets angry, but then you miss the opportunity to find solutions together. And, it’s likely you will make the person feel worse if you do… Here are some tips for what you can do in difficult conversations when someone is emotional.

How to Respond When Someone Is Emotional

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